991jili Responsible Gaming – Play Smart, Stay in Control

You can set daily, weekly, or monthly deposit limits directly from your 991jili account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling-off period has passed. This gives you full control over how much you spend in Philippine pesos (PHP) without relying on willpower alone. Limits are a practical, proven tool used by responsible players worldwide. We strongly encourage every Filipino player to set a deposit limit before they start playing.

Losing track of time is one of the most common ways gaming sessions become longer than intended. Our platform lets you set session time reminders so you receive a notification after a chosen period of play. When the reminder appears, it is a good moment to pause, take a break, and assess whether you want to continue. Regular breaks help you stay refreshed and make clearer decisions. You can adjust or remove reminders at any time through your account preferences.

If you feel that gaming is becoming difficult to manage, self-exclusion is a powerful option that temporarily or permanently restricts access to your account. You can request a self-exclusion period of 30 days, 90 days, 6 months, or a permanent closure by contacting our support team at [email protected]. During the exclusion period, you will not be able to log in, deposit, or place bets. We take all self-exclusion requests seriously and process them promptly. This tool is available to every Filipino player at no cost and with no questions asked.

Your full gaming and transaction history is available in your account dashboard at any time. Reviewing your activity regularly is one of the simplest ways to stay aware of your spending and playing patterns. If you notice that your sessions are getting longer or your deposits are increasing, that is a useful signal to pause and reflect. Transparency about your own behaviour is the foundation of responsible gaming. We make your history easy to access so you always have the information you need to make informed decisions.

Problem gambling can affect anyone, regardless of age, income, or experience. Common warning signs include chasing losses, gambling with money meant for essential expenses, feeling anxious or irritable when not playing, and hiding your gaming activity from family or friends. If you recognise any of these signs in yourself or someone you know, it is important to seek help as early as possible. Acknowledging the issue is the first and most important step toward recovery. 991jili is committed to supporting Filipino players who need guidance or assistance.

Problem gambling does not only affect the individual — it can have a significant impact on family members, partners, and close friends as well. If someone you care about is showing signs of gambling-related harm, it is important to approach the conversation with empathy and without judgement. Encouraging them to seek professional help and to use the self-exclusion tools available on 991jili can make a real difference. You can also contact our support team on their behalf to ask for guidance on how best to help. We are here to support not just players, but the people around them too.